A Brief Overview
Birch Gold Group was established in 2013 and based in Burbank, California. They offer physical gold, silver, platinum, and palladium for placement in an IRA or for actual ownership. The company distinguishes themselves from their competitors through this statement found on their website:
“As a leading dealer of precious metals in the United States, Birch Gold Group is committed to helping clients discover how gold, silver, and other precious metals can help protect their lifestyles in the face of current and coming economic instabilities. This commitment is one of the numerous factors that separates us from other precious metals dealers and enables us to consistently help our clients achieve their goals.”
Services And Client Usability
Birch Gold offers two investment vehicles: Precious Metals IRAs and Physical Possession. They have also free investment kit and a toll-free call number. However, they don’t offer an online IRA application and rapid account setup. There are no known details whether the company provides rapid metals delivery.
Birch Gold Online Community And Support
Website Information And Convenience
Birch Gold has a professionally made website that provides investors a complete information regarding their services. The site can be a little bit hard to navigate and is somewhat heavy in terms of visuals but it contains all necessary information to easily reach the company for more details. The font size, on the other hand, is slightly small and difficult to read.
The website’s “Investing Resources” section is superb as it contains easy-to-understand information on a lot of topics an investor is likely to search. However, the information is a bit hard to find as it’s located deeply on the site and not accessible directly from the navigation menu.
Social Media and Other Credible Websites
Taking part in social media sites may not essentially develop the performance of your favourite firm in terms of customer service or reliability. However, we do believe it shows how engaged the company is with their market and is creating an active endeavour to connect with their customers in significant ways. Each little bit helps when you’re searching for a credible vendor for your gold backed IRA or gold IRA rollover.
Birch Gold is a great company with a solid performance in our “Trust Factors” section. It’s true that they have several minor issues where they may fail in our opinion, but it’s difficult to argue that the company isn’t a good choice for many of those investors who want to move gold into their IRA. The lack of Birch Gold Group Complaints or scams speaks volume about their great performance. In our opinion, Birch needs to expand their offerings just a bit more with a few more customer-centric services, probably with faster delivery and fee waivers.